"I wanted to take a moment to recognize Lee Ann Ruby's outstanding customer service and expertise. My husband and I have bought and/or sold real estate with Lee Ann 3 times in the past 2 years and she consistently exceeds my expectations." "...She handled all the details from recommendations for staging the house to upgrades, to working with contractors for inspections and repairs. And of course her marketing plan covered every avenue under the sun - with just the right selling price and marketing messages to position our house to sell." "...She offered options and solutions for purchasing and selling negotiations. She clearly articulated the risks and benefits, to allow us to make informed, unbiased decisions."
I just want to thank you again for all that you have done for us to find us our perfect home! We are so excited! You were not kidding when you told us you deliver a high level of customer service, because in our eyes- you blow everyone in Richmond out of the water!!! The offer will always stand if you need us to do anything to promote your business. You were on top of every single little detail and that means an awful lot to a working mom! We're sold and have already recommended you to many of our friends who are considering putting their houses on the market. We will continue to insist to everyone that you are the best!
Thanks is hardly enough to say to you for all you have done for us while selling our home. You are a terrific real estate agent. Thank you for everything. [Note: I listed and sold this home while the seller's where in Florida for the winter. Even the move was handled while they were away.]
"I've purchased and sold numerous houses. Lee Ann Ruby was the best realtor I've ever had. She was extremely patient with my husband and I going back and forth on what we wanted. It was a tough market but Lee Ann hung in there with us. Never pushing us, always doing what we asked. She was very knowledgeable, and was always a phone call away. We highly, highly recommend Lee Ann Ruby!" CM & NA